Members of the press may

for telephone contact with the Director. We monitor incoming email hourly during the day.

About the Founder and Director

Tom Mahoney of Lititz, Pennsylvania is the Founder and Director of Merchant 911. Mahoney started the 'organization' in January of 2001 in response to being a victim of credit card fraud in his own on-line business.

After doing some investigating, he discovered that there were major holes in the processing systems because merchants weren't being given the information they needed. He combines seven years as a police officer and over 25 years as a computer network manager to help other merchants avoid the scams that victimized him.

Mahoney's on line business, run by his wife of over 25 years, has grown to five e-Commerce sites as well as a brick and mortar store.

Mahoney has had articles published by Search Hound, Merchant Fraud Squad, and numerous trade e-zines. He is a member of the Advisory Council for the White-Collar Crime Fighter journal and the Chamber of Commerce On the Web. After the 40 million card hack in 2005, he appeared on CBS Evening News, National Public Radio, and Japanese network television. Merchant 911 has been written up in Wall Street Journal and extensively in a ComputerWorld article on fraud.

As a recognized expert in Card-Not-Present fraud prevention and accomplished speaker, Mahoney has presented at the annual conferences of the North Carolina Crime Prevention Association and the Apple Specialists. He is available to any group that has a need to learn about fraud prevention.

About the Merchant 911 Site

Merchant 911's members include fraud prevention executives from PayPal, Visa, Apple Computer, JC Penney, and Nordstrum along with processors, acquirers, and issuers like Chase Bank, BankCard USA, and dozens of others.

Merchant 911 has helped close down several major carder sites. Some have resurfaced off-shore, others have disappeared, hopefully forever.

Applicants for membership are carefully screened to insure that only e-Commerce merchants and related industry leaders are admitted. Members of law enforcement and cyber-law are also cleared for membership.

The Merchant911 Web site has also been selected for inclusion in "E-commerce: Business, Technology and Society," third edition, by Landon and Traver (Pearson Education - Addison Wesley).

Merchant 911 has helped well over 4000 members since 2001.